Important: Please Read We have 2 Locations with different services/websites.

For Salon Services including Nails and Lashes, please stay on the current website.

For Microblading/PMU Services, please visit our separate sister location at 152 E. Gay St by clicking the button below.

Get Microblading or PMU Service info Here

Voted Best of

I’m so excited you found us and wanted to share our story with you.

My name is Tien Nguyen Balan and I’m the co-owner of Zazen West Chester and Zazen Beauty in West Chester, PA. We have 2 locations next to each other: One for our Salon Services at 200 E. Gay St and a Separate building for our Microblading/PMU Services located at 152 E. Gay St.

I’m married to my Husband, Chris, and a mother of 2 beautiful boys – Kai and Theo.

I left my corporate Job at CBS News in Philly many years ago to start Zazen because I was tired of smelling all those toxic fumes in traditional salons.

I wanted to offer something more healthier, safer for moms and kids, and just better overall in customer service.

I’m obsessed with making people feel beautiful and my expertise/speciality is in Eyelash Extensions and Microblading Eyebrows.

I’ve done over three thousand Clients for both Lash Extensions and Microblading with Clients that travel up to 3 hours to come see us.

Over 5000 Clients.

Over 1500 Students.

Over 300 Sold Out Classes.

We Value Customer Service

At Zazen, we take Customer Service very seriously and sincerely care for our clients like family. If you are not satisfied with your service or you have a question or concern, please contact us at info@zazenbeauty.com or text us on our Text line at 610-665-3661 and we will address immediately. You can also call the main salon line at 610-430-1400.

We realize that our employees are human and may make mistakes, however, our goal is to earn your business and build a relationship with you long term, therefore we take Customer Service very seriously.

Book Salon Services here

Education/Certifications of Tien

5 Time Certified Advanced Master Lash Trainer of Classic and Advanced Russian Volume Lashes through world famous Lashmakers International Trainers Program.

2 Time Advanced Microblading Certified at Everlasting Brows
Ombre Powder Brow Certified at Fuzion Artistry
Advanced Ombre Powder Brow, Eyeliner, and Lips Permanent Makeup Certified at 5Star Brow Academy.
Esthiology/Skincare at Jean Madeline Aveda Institute
Nail Technician at Modern Beauty Academy
Business Administration at Temple University