Welcome to Zazen!!

West Chester's #1 Salon that Specializes in Nails, Lash Extensions, Lash Training, and Microblading.


I’m so excited you found us and wanted to share our story with you.

My name is Tien Nguyen Balan and I’m the co-owner of Zazen West Chester and Zazen Beauty in West Chester, PA.

I’m married to my Husband, Chris, and a mother of 2 beautiful boys - Kai and Theo.

I left my corporate Job at CBS News in Philly many years ago to start Zazen because I was tired of smelling all those toxic fumes in traditional salons.  

I wanted to offer something more healthier, safer for moms and kids, and just better overall in customer service.  

I'm obsessed with making people feel beautiful and my expertise/speciality is in Eyelash Extensions and Microblading Eyebrows.  

I've done over three thousand Lash Extension appointments over the years as well over 1000 Microblading Clients that travel up to 3 hours to come see us. 

In addition, I also teach beauty professionals how to learn Eyelash Extensions with Lash Classes and Microblading Classes .  We have had over 100 Sold out classes and are one of the largest Training Centers in the Northeast. 

Hope to see you at Zazen! :-)

At Zazen, we take Customer Service very serious and sincerely care for our clients like family. If you are not satisfied with your service or you have a question or concern, please contact us at info@zazenbeauty.com or call/text at 484-639-9154 (Salon Owner Direct Line) and we will address immediately.  We realize that our employees and staff are human and may make mistakes, however, Our goal is to earn your business and build a relationship with you long term, therefore we take Customer Service very serious.

Education/Certifications of Tien:
5 Time Certified Advanced Master Lash Trainer of Classic and Advanced Russian Volume Lashes through world famous Lashmakers International Trainers Program.

2 Time Advanced Microblading Certified at Everlasting Brows

Ombre Powder Brow Certified at Fuzion Artistry

Advanced Ombre Powder Brow, Eyeliner, and Lips Permanent Makeup Certified at 5Star Brow Academy.

Esthiology/Skincare at Jean Madeline Aveda Institute

Nail Technician at Modern Beauty Academy

Business Administration at Temple University
Certified Advanced Lash Trainer of Classic and Advanced Russian Volume Lashes through world famous @Lashmakers International Trainers Program.
Why Clients Drive up to 2 Hours at Zazen and What Makes us different:
  • No crazy smells or toxic fumes like traditional nail salons. It’s safe for Moms and Kids. All Natural and/or organic products. 
  • You can book online on your phone!  We value your time and understand how busy you are with your family or career. 
  • We specialize and focus on Nails, Lash Extensions, and Microblading. Clients drive up to 2 hours to come see us because we are extremely detailed. 
  • We also teach beauty professionals how to learn Eyelash Extensions both Beginner level and Advanced level as well as Microblading  Eyebrow Training.
  • You can book your Nail party here and have cocktails at our bar and watch a fun movie. 
  • We have Seasonal Pedicures such as the Pumpkin Spice or the Butterscotch Caramel Pedicure.
  • We Have Awesome Staff that genuinely cares about our Clients. Our clients are like family to us.  We celebrate special milestones for birthdays, weddings, promotions, and anything that a good friend would do for you. 
  • We take Customer Service very serious.  If you are not satisfied with your service or you have a question or concern, please contact us at info@zazenbeauty.com or call/text at 484-639-9154 (Salon Owner Direct Line) and we will address immediately.   We want to earn your business and build a relationship with you long term, therefore we take Customer Service very serious. 
  • For appointments, call 610-430-1400 or book online below.
Raving Reviews from Our Clients:
Check out our Pictures and Videos on Instagram @zazenbeauty and on Facebook @zazenwestchester
West Chester Hours/Address
610-430-1400

200 East Gay St
West Chester PA, 19380
Street Parking

Hours:
Monday 10:00 AM – 6:00PM
Tuesday 10:00 PM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:30 PM
Saturday 9:30 AM – 5:30 PM
Sunday 10:00 AM – 5:00 PM
Have any other questions or feedback?  

For any issues, questions, or concerns, here are 5 ways to reach General Manager/Owner directly and we will address immediately.

1) Email: info@zazenbeauty.com
2) Call/Text: 484-649-9154 - (Owner)
3) Facebook Message: @zazenwestchester
4) Instagram Message: @zazenbeauty
5) Live Chat Now: Click the BLUE button at bottom right and you can chat with us now.
 
For Salon Appointments:
Book Online here >> https://go.booker.com/location/zazenwc/service-menu

Or Call us at 610-430-1400.

For Salon Parties (Bridal or Girlfriend etc):
Email zazennailspa@gmail.com and send Name, Cell, Date Requested, # of people/services.

For Lash/Microblading Training Questions:
Email us info@zazenbeauty.com or Call/Text 484-649-9154. You can also check out our training instagram @browandlashsecrets.

We value feedback, love questions, and are always looking to improve our service and quality. We take customer service VERY SERIOUS.

We understand that we are human and may make mistakes, but we want to build a relationship with you long term.  

Don't hesitate to contact us at any time.

Thanks!
- Tien

Zazen Beauty
200 E. Gay St
West Chester, PA.   
610-430-1400
info@zazenbeauty.com